Concierge Confidential. Inside The Shelbourne

Concierge Confidential: Inside The Shelbourne with Concierge Denis O’Brien

No figure in the hospitality industry mystifies more than the hotel concierge. They have to know everything and everyone; source anything from an elusive table at the best restaurant in town, to that must-have handbag of the moment; cater to requests that can sometimes range from downright absurd to borderline impossible; all the while staying …

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